Privacy Policy

PRIVACY POLICY

Last updated: July 1, 2025

This privacy notice for EIR Group Pty Ltd (‘Company’, ‘we’, ‘us’, or ‘our’) describes how and why we may collect, store, use, and/or share (‘process’) your personal information when you use our services (‘Services’), such as when you:

  • Download and use our mobile application (EIR), or any other application of ours that links to this privacy notice

  • Visit our website

  • Engage with us in relation to labour hire services, client work assignments, onboarding, or recruitment

  • Communicate with us in person, via phone, email, or at events

If you have any questions or concerns, please contact us at admin@eirgroup.com.au.

SUMMARY OF KEY POINTS

  • What information do we collect? Personal data such as name, contact details, photo ID, qualifications, and more (depending on your use of our Services).

  • Do we process sensitive data? Yes — e.g. identification documents, licenses, and government-issued numbers.

  • Do we share data with clients? Yes — where required for workplace compliance, onboarding, or legal obligations in our role as a labour hire provider.

  • How do we protect your data? Through secure systems, strict access controls, and industry-standard safeguards.

  • Your rights: You may request access to, correction of, or deletion of your data at any time.

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide when:

  • Registering for work or creating an account

  • Applying for roles

  • Submitting qualifications, licenses, or onboarding documents

  • Communicating with our team

This may include:

  • Name, email, phone, and contact details

  • Date of birth, gender (optional), and emergency contact

  • Resume/CV, work history, reference details

  • Identification documents (e.g. passport, driver’s license)

  • Certifications and licenses (e.g. White Card, trade tickets)

  • Tax File Number, bank and superannuation details

  • Photos or videos (for ID verification or site access)

  • GPS or location information from our mobile app

  • Push notifications and communication history

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

  • Match you with jobs, clients, and work opportunities

  • Comply with our legal obligations as a labour hire provider

  • Maintain safety, compliance, and workplace records

  • Enable site access, inductions, and onboarding with clients

  • Communicate shift updates, timesheets, and payment details

  • Improve our services and support

3. WHO DO WE SHARE PERSONAL INFORMATION WITH?

a) Sharing with Clients (Labour Hire Obligations)

As a licensed labour hire provider, we are legally and operationally required to share certain personal information about you with the clients (host employers) at whose worksites you may be placed. This may include:

  • Full name

  • Contact number

  • Photo identification

  • Work history or resume

  • Required qualifications or trade licenses

  • Safety, medical, or onboarding compliance data

This sharing is necessary to comply with WHS obligations, labour hire legislation, and contractual onboarding requirements. We only disclose this information to authorised client representatives and request they handle it securely and in accordance with privacy laws.

b) Other disclosures

We may also share your information:

  • With service providers (e.g. payroll, onboarding, legal advisors)

  • With government bodies (e.g. Fair Work, ATO, WorkSafe, or WHS regulators)

  • If required by law, subpoena, or valid legal process

  • During a business transition (e.g. merger, acquisition)

4. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and web tracking tools to improve user experience on our site or mobile apps. You may opt out or adjust your browser settings to disable these features.

5. HOW LONG DO WE KEEP YOUR DATA?

We retain your personal information for as long as is necessary to provide services, meet legal obligations, and maintain records. For example, employee data may be retained for 7+ years in line with the Fair Work Act and ATO recordkeeping laws.

6. SECURITY OF YOUR INFORMATION

We take reasonable steps to protect your information using:

  • Encrypted storage systems

  • Role-based access and permissions

  • Secure transmission (e.g. SSL/HTTPS)

  • Employee training on confidentiality and privacy

  • Audit and compliance protocols

7. MINORS

We do not knowingly collect information from individuals under 18 years of age unless authorised by a parent or guardian for employment or training purposes.

8. YOUR PRIVACY RIGHTS

You may:

  • Access your personal information

  • Correct or update incorrect records

  • Request deletion of non-essential information

  • Withdraw your consent (where applicable)

To make a request, email admin@eirgroup.com.au or visit https://eirgroup.com.au/contact-us

9. INTERNATIONAL TRANSFERS

We do not routinely transfer personal information outside of Australia. If we do, we take steps to ensure the receiving party provides a comparable level of privacy protection.

10. CHANGES TO THIS POLICY

We may update this notice to remain compliant with evolving laws. Any major changes will be announced via email or website update.

11. CONTACT US

Data Protection Officer:
Simon Keegan
Email: admin@eirgroup.com.au
Phone: 1300 788 834
Address: 24 Springfield St, Potts Point, NSW 2107, Australia

12. REVIEWING OR DELETING YOUR DATA

To review, correct, or request deletion of your information, please contact us via:
👉 https://eirgroup.com.au/contact-us